Reference

Terms and Conditions That Govern Your Account

Q: How do I dispute a decision made under these terms?

Email support@luckyjet.club with your account ID, the decision reference number and the specific clause you believe was applied incorrectly. We aim to provide a full written response within five business days of receiving your dispute.

Every action on luckyjet — from opening your account to withdrawing your balance — is governed by these terms.

Applies to all India accountsCovers deposits via UPI, Paytm, PhonePeUpdated terms notified by emailDisputes resolved per these termsAccess subject to local law

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What These Terms Cover and Who They Bind

luckyjet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on luckyjet, you enter a binding agreement with us under these terms and conditions. This agreement applies to every session, every transaction — whether processed via UPI, Paytm or PhonePe — and every communication between you and our platform. These terms apply

1
where access is permitted under local law; it is your responsibility to confirm that using our platform complies with the laws in your jurisdiction. We may update these terms from time to time and will notify you by email at least seven days before any material
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change takes effect. Continued use of your account after a change takes effect constitutes your acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT OUR TEAM

Reach Us Regarding These Terms

If you have a question about any clause in these terms, disagree with an account decision, or need clarification on how a specific rule applies to your situation, our support team is…

Live Chat Start a live chat session directly from your account dashboard. Our agents can clarify any clause, walk you through a disputed transaction decision, or escalate your query to the compliance team within minutes.

Email Support Write to us at [email protected] with your account ID and the specific term you wish to query. We aim to respond in full within 24 hours, with complex disputes acknowledged within 48 hours.

Help Centre Our self-service help centre at luckyjet.club/help contains the full terms document, a change log with version dates, and answers to the most frequently raised questions about account rules and eligibility.

HOW WE HANDLE THIS

Policy Practices You Can Check and Verify

These six practices sit at the core of how we manage our terms, your account data and the decisions we make under these conditions.

Account Data Retention

We retain your account data for as long as your account remains active and for a period thereafter as required…

Cookie Use Under These Terms

Our cookie policy, incorporated into these terms, explains exactly which cookies we set, their purpose and duration.

Account Security Obligations

Under these terms, you are responsible for keeping your login credentials confidential.

Withdrawal Verification Steps

Withdrawals to UPI, Paytm or PhonePe are processed after identity verification is confirmed on your account.

Requesting Term Changes

If you believe a term is being applied incorrectly to your account, submit a formal written query to [email protected].

Jurisdiction and Eligibility

Access to luckyjet is available only where local law permits.

Frequently Asked Questions About These Terms

The questions below address the clauses our account holders ask about most often. If your question is not covered here, reach our support team via live chat or email and we will respond with a direct, written answer.

These terms take effect the moment you complete account registration on luckyjet. By proceeding past the registration confirmation screen, you confirm you have read, understood and agreed to every clause contained in the current version of these terms.

We send an email to your registered address at least seven days before any material change takes effect. The email will state which clauses changed and why. A version log is also maintained at luckyjet.club/terms-conditions so you can compare versions.

If you do not accept a change, you should close your account before the revised terms take effect. Continued use of any feature — including depositing via Paytm or placing a wager — constitutes acceptance of the updated version.

If we close your account under these terms for a breach you have caused, any balance that is not subject to a dispute or investigation will be returned to your last verified UPI, Paytm or PhonePe method within five business days.

Email [email protected] with your account ID, the decision reference number and the specific clause you believe was applied incorrectly. We aim to provide a full written response within five business days of receiving your dispute.

These terms apply uniformly to all accounts, but access itself depends on whether local law in your specific state or region permits online gaming. It is your responsibility to confirm eligibility under the law that applies to you.

The full text is always available at luckyjet.club/terms-conditions. The page displays the version date at the top so you can confirm you are reading the version currently in force and compare it with any previous version you were sent.

Terms and Conditions That Govern Your Account

Reach Us Regarding These Terms

Policy Practices You Can Check and Verify

Account Data Retention

Cookie Use Under These Terms

Account Security Obligations

Withdrawal Verification Steps

Requesting Term Changes

Jurisdiction and Eligibility

Frequently Asked Questions About These Terms

01 When do these terms and conditions come into effect for my account?

02 How will I know if the terms have been updated?

03 Can I continue using my account if I do not accept a change to the terms?

04 What happens to my account balance if my account is closed under these terms?

05 How do I dispute a decision made under these terms?

06 Do these terms apply differently depending on which part of India I am in?

07 Where can I find the complete, current version of the terms?

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